Context

You may need to obtain a copy of your LangSmith invoice for accounting, expense reimbursement, or record-keeping purposes. This could happen if you didn't receive the original invoice email, need to resend it to a different email address, or require invoices from previous months.

Answer

LangSmith does not currently have a self-service option to download invoices directly from the platform. To obtain a copy of your invoice, you'll need to contact LangChain Support.

Here's how to request your invoice:

1. Contact LangChain Support at https://support.langchain.com/

2. Include the following information in your request:

   • Your organization ID (if known)

   • The specific invoice date or billing period you need

   • Your email address where you'd like the invoice sent

3. The support team will send the invoice as a PDF to your specified email address

Note about automatic invoice delivery: Invoices are automatically sent monthly to the billing email address configured in your LangSmith account. If you're not receiving invoices, you may need to update your billing email address.

To update your billing email address, follow the steps in the LangSmith billing documentation.

If you need multiple invoices or invoices from a specific date range, specify this in your support request and the team can send all requested invoices at once.

1. Navigate to the Plans and Billing tab in LangSmith

2. Locate the section beneath the payment method, where the current invoice email is displayed

3. Enter the new email address for invoices in the provided field

4. The new email address will be automatically saved

You will receive all future invoices to the updated email address. This self-service option allows you to manage your invoice delivery without contacting support, though you’ll still need to contact support for copies of past invoices.