Context

Users may experience frequent logouts or session invalidation while using the application. This can be disruptive to workflow and prevent normal usage of the platform.

Answer

If you are experiencing frequent logouts, the most common cause is that your system clock is out of sync. This affects the session token validation process, causing premature session expiration.

To resolve this issue:

1. Check your system clock settings

2. Ensure your system time is set to "Set automatically" or synchronized with an internet time server

3. If using Windows:

   • Open Date & Time Settings

   • Enable "Set time automatically"

4. If using Mac:

   • Open System Preferences > Date & Time

   • Enable "Set date and time automatically"

5. Restart your browser after synchronizing the system clock

After ensuring your system clock is properly synchronized, the frequent logout issues should be resolved.